Contact & complaints

Last updated: 11 November 2026

Email us at our contact email (coming soon). We read every message and aim to reply within 3 working days, and sooner for urgent safety or legal issues.

Report a review, photo or reply

If something on ReviewKar breaks our Review guidelines or the law — for example a fake or paid review, a personal attack, someone's personal information, or an offensive photo — email our contact email (coming soon) with:

The link to the review (open the dish page and copy the address), or the restaurant, dish and reviewer handle.
What's wrong, and which rule or law you believe it breaks.
Any evidence (for example, proof a reviewer was paid or never visited).
Your name and how we can reach you.

We review every report against our guidelines. If content breaks them, we remove it and the author sees why. If it doesn't, it stays up. We'll let you know the outcome.

If you own or manage a restaurant

Not on ReviewKar yet? : tell us its name, branches, city and how to reach you, and we'll set it up.
Get a business account to see your dashboard, reply to reviews and submit deals: email our contact email (coming soon) from your work email with your restaurant, branches and role. We verify every request before giving access.
Your score is protected from fake reviews. Ratings are calculated only from reviews where the customer uploaded their bill to show they paid (our team checks it looks genuine). A review without a bill is shown, marked "No bill", but however low or high it is, it doesn't change your score. The badge confirms the visit only; ReviewKar doesn't endorse or reject what a review says.
Unhappy with a review? The best answer is a calm, public reply. We only remove reviews that break the guidelines or the law — a negative opinion is not grounds for removal, and we never remove reviews for payment.
Wrong details (address, menu, closed branch)? Email us and we'll fix them.

Legal requests

If you believe content is defamatory, infringes your rights, or is unlawful under Pakistani law (including the Prevention of Electronic Crimes Act 2016), email our contact email (coming soon) with the content's link, the legal basis for your request, and supporting documents. Requests from courts and authorities should be sent to the same address. We respond to valid requests as required by law.

Your data

To get a copy of your data, correct it, or delete your account, see the Privacy Policy or email our contact email (coming soon).

Anything else

Feedback, ideas, bug reports or partnership questions: our contact email (coming soon).

Also see: FAQ · Terms of Use · Privacy Policy · Review guidelines · Contact & complaints